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Shipping Terms & Return Policies

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Shipping Terms:

  • One-day delivery means, the following business day from the day the order is placed.
  • Any order received after 5 PM will be considered as order of the following day.
  • Sundays will not be considered as business days. Hence, those orders placed on Sundays will be shipped on Monday and delivered on Tuesday.
  • Cuddalore Organics assures good packaging and on-time shipment. The on-time delivery entirely depends on your local courier agency.
  • Most orders are shipped through The Professional Couriers. In case you wish to opt for a different courier agent, please do mention it after placing the order. Any difference in the shipment will be borne by the customer.
  • Only for Cuddalore Town (Pincodes: 607001/02), we undertake same-day delivery, on special request. There shall be special charges for same-day-delivery.

Return Policies:

  • Only select products are returnable.
  • Soaps, Sealed Moisturizers / Creams, Wrapped Containers will be accepted for returns only if the container remains intact. In case the container is unwrapped or unboxed, the returns will be rejected.
  • Cream boxes without seal wraps, any liquid items without seal wraps, are non-returnable.
  • There is no return pick up facility. Hence, customer needs to send the returns on their own. Cuddalore organics will not bear the postal charges. Refund / Replacement will be processed only after thoroughly checking the package. In case any damage is found, the package will be returned back to the customer.

Should you have any queries on our policies, terms, please do write to [email protected]

Thank you,

Team CO!

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